Privacy Policy
Effective date: July 29, 2026
A Best Foundation Repair, LLC (“A Best,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us about foundation repair, house leveling, pier and beam repair, drainage or inspection services, how we use that information, and the choices you have.
By using this website or submitting a request through it, you agree to the practices described in this policy.
Information We Collect
Information you give us directly. When you fill out a form on this site, call us, or otherwise get in touch, we may collect your name, phone number, email address, property address, the service you are interested in, and any details you choose to share about your property or your project.
Information collected automatically. Like most websites, we automatically collect certain technical information when you visit, including your IP address, browser type, device type, the pages you view, the site or search that referred you, and the dates and times of your visits. This is collected through cookies and similar technologies.
We do not collect Social Security numbers, and we do not process payment card details through this website.
How We Use Your Information
We use the information we collect to:
- Respond to your request for an estimate, inspection or service
- Schedule and carry out work at your property
- Contact you about your project, including follow up questions and scheduling
- Answer your questions and provide customer support
- Send you information about our services, promotions or financing options, where you have agreed to receive it
- Maintain our records, including warranty records tied to completed work
- Improve our website and understand how visitors use it
- Comply with our legal and regulatory obligations
How We Share Your Information
We do not sell your personal information.
We share information only in these situations:
- Service providers. We use third parties who perform work on our behalf, such as website hosting, form handling, analytics, phone and messaging services, scheduling software and financing partners. They may access your information only as needed to perform that work.
- Financing partners. If you ask us about financing, we may pass your details to a financing provider so they can process your application. That provider’s own privacy policy will govern what they do with it.
- Legal reasons. We may disclose information if required by law, subpoena or court order, or where we believe disclosure is necessary to protect our rights, your safety or the safety of others, or to investigate fraud.
- Business transfer. If our business is sold or merged, customer information may transfer as part of that transaction.
Cookies and Analytics
This website uses cookies and similar technologies to keep the site working properly, remember your preferences and understand how the site is used. We may use analytics services that set their own cookies and collect usage data on our behalf.
Most browsers let you refuse or delete cookies through their settings. If you block cookies, parts of this site may not work as intended.
Phone Calls and Text Messages
If you give us your phone number, you agree that we may contact you at that number about your request, including by call and by text message. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or ask us to stop calling by telling us directly. Opting out of marketing messages does not stop us contacting you about work already scheduled or in progress.
We do not sell or share your phone number with third parties for their own marketing purposes.
Data Retention
We keep your information for as long as needed to provide the service you asked for, to meet our legal and accounting obligations, and to support any warranty on work we have completed. Because our repair work carries a written warranty, records tied to completed jobs are kept well beyond the date of the work itself. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Choices
You may:
- Ask us what personal information we hold about you
- Ask us to correct information that is wrong or out of date
- Ask us to delete information we no longer need to keep
- Opt out of marketing emails using the unsubscribe link in those emails
- Opt out of marketing text messages by replying STOP
To make any of these requests, contact us using the details below. We may need to verify your identity before we act on a request. Some information cannot be deleted where we are required to keep it, for example records attached to a warranty or to our tax and accounting obligations.
Texas does not currently give every resident a general right to request deletion of personal information, but we will honor reasonable requests regardless of where you live.
Data Security
We take reasonable measures to protect the information we collect from loss, misuse and unauthorized access. No website or method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information such as financial account details through the forms on this site.
Children’s Privacy
This website is intended for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Links to Other Sites
Our site may link to other websites, including review sites, financing partners and social media pages. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing information to them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Changes take effect as soon as the updated policy is posted. Please check back periodically.
Contact Us
If you have questions about this Privacy Policy or about how we handle your information, contact us:
A Best Foundation Repair, LLC
16023 E Freeway Service Rd Ste 62
Channelview, TX 77530
Phone: (713) 714-0015
You can also reach us through the contact form on our Contact page.